Application Declined

Arab Bank Australia (abal banking) are pleased to inform that we are passing on a reduction of 0.25% to our owner occupier variable home loan rate customers, effective Tuesday 26 August 2025  in line with today’s RBA announcement.
This adjustment reflects the Bank’s  commitment to providing competitive offerings and supporting customers’ needs

Learn about our new and improved online and mobile app features. Click here for more details. 

Be Scam Aware! Take a moment and think.... click here for helpful hints in protecting your accounts online.

Learn more about our brand name, abal banking.

In the market for a home loan? Learn more about our award winning home loan products by clicking here.

We're a bank for the community. Learn more about our community initiatives by clicking here. 

Our Melbourne Branch will be closed on Tuesday 5 November, for the Melbourne Cup public holiday. 

Unfortunately, your account application has been declined.

As your identity has not been verified successfully we are unable to process your application online.

You are able to complete the account application process by doing one of the following within 5 working days from the submission date of your application:

  • Download and print a copy of the Identity Verification Form and verify your identity via Australia Post.

  • Visit your nearest Arab Bank Australia branch with your identification documents and a Customer Service Representative will verify your identity in person. 

If you require any further assistance, please contact our Online Support Team on (02) 9377 8942 Monday to Thursday 9.30am to 4.30pm and Friday 9.30am to 5.00pm to speak to an Arab Bank Australia staff member.