Abal Banking & COVID-19: 20 March 2020

Update 2: 27 March 2020

Fraud & COVID-19: 1 May 2020

Current Update: 26 May 2020

To our valued customers,

On behalf of my team and I, we hope you, your family and loved ones are keeping well and staying safe.

We are extremely glad to see day to day activities slowly beginning to return to some normalcy and feel quite fortunate to be operating in a country which has shown many of us, and our families, support during what has been an extremely challenging period.

Over the past couple of months the Bank has been working diligently to ensure our customers are fully supported with minimal disruption to their overall banking experience, whilst also ensuring the health and well-being of our employees and customers remains our key consideration.

As many begin to work towards regularity, we wanted to provide you with an update on our approach.

We remain available to assist and are open for business.

Whether you require assistance with your home loan repayments or need a hand to keep your business going, we remain readily available to support you where possible.

We also understand that many of you are in a position where you would like to begin exploring your options for recovery and growth, either personally or for business. Our range of award winning products and services offer the flexibility and agility you may require in these circumstances.

Most importantly, we want to keep in touch with our customers. We recognise that every individual and business’ circumstances vary, particularly in these conditions. Over the past 8 weeks, our specialist team of Relationship Managers have been actively keeping in touch with our customers’ progress and where necessary, providing support suited to their unique situation. We have been able to assist a number of our customers with tailored banking solutions, including deferred loan payments.

We continue to encourage you to speak with your Branch or Relationship Manager directly for anything you may need. Our team are available to you.

Please keep in touch with us via our website, where we will continue to post regular updates and any important notices.

Continuing to work together over the coming months to keep the virus’ spread low will allow us all to get back on track as a whole community.

Keep positive and well.

Yours sincerely,

Joseph Rizk OAM

CEO & Managing Director